At AutotecHub, we value your satisfaction and strive to provide quality auto parts, accessories, and services. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
-
You may request a return within 7 days of receiving your order.
-
To be eligible for a return:
-
The item must be unused, in its original packaging, and in the same condition that you received it.
-
A proof of purchase (receipt or order number) is required.
-
Non-returnable items include:
-
Electrical or electronic parts
-
Items damaged due to improper installation
-
Custom or special-order products
-
Digital downloads or service-based products
2. Return Process
-
Contact our support team at info@autotechub.com with your order details and reason for return.
-
Once your request is approved, you will receive instructions on how and where to send the item.
-
The customer is responsible for return shipping costs unless the item was received damaged or incorrect.
3. Refunds
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed within 5–10 business days to your original method of payment.
-
Shipping and handling fees are non-refundable, except in cases of wrong or defective items sent.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect product:
-
Report it within 48 hours of delivery by emailing info@autotechub.com with photos of the issue.
-
We will arrange a replacement or issue a refund at no additional cost.
5. Exchanges
We only replace items that are defective or damaged.
If you need to exchange an item for the same product, please contact info@autotechub.com for assistance.
6. Late or Missing Refunds
If you haven’t received your refund yet:
-
Check your bank or payment account again.
-
Contact your bank or payment provider — it may take additional time before your refund is officially posted.
-
If you’ve done all this and still haven’t received your refund, please contact us at info@autotechub.com.
7. Contact Us
For any questions about our Refund and Return Policy, please contact:
📧 Email: info@autotechub.com
🌐 Website: www.autotechub.com

Community